What we do
Debt assessment
Review the invoice, contractual documents, delivery evidence and previous correspondence.
Professional contact
Structured contact with the debtor or its representatives to establish a clear route to resolution.
Face-to-face visit
Where appropriate, attend the debtor’s verified business premises within our agreed South Coast service area. For standalone visits, see our commercial field services.
Payment negotiation
Seek payment in full or, with your authority, agree a practical payment arrangement.
Escalation guidance
Provide a clear recommendation where pre-legal recovery does not resolve the matter.
Fees
Upfront fee
£0
No upfront engagement fee for standard commercial debt recovery.
Success fee
15%
Calculated on money recovered.
There is no upfront engagement fee for standard commercial debt recovery. Our standard success fee is 15% of money recovered. Additional visits or travel outside the agreed service area will only be arranged with your written approval. Fees are exclusive of VAT where VAT applies. Court, solicitor, tracing and other third-party costs are separate and will not be incurred without your written approval.
Other Field Services
Standalone Field Services
Professional face-to-face field attendance for businesses, solicitors and other professional organisations across Southampton and the South Coast.
Standalone field visits are £95, with mileage charged in addition where applicable.
View Field Services →Statutory Demand Service
Need a completed Statutory Demand served?
South Coast Collections provides professional face-to-face service of completed Statutory Demands across Southampton and the wider South Coast.
You provide the completed documents. We handle the attendance and service.
£145 + mileage
View Statutory Demand Service →Suitable matters
- Business-to-business invoices that are due and unpaid
- A clear creditor, debtor and amount owed
- Supporting invoices, terms, contracts or purchase orders
- Evidence that the goods or services were supplied
- Previous correspondence and payment history
What we do not provide
This commercial recovery service covers B2B debts only. Individuals seeking help with eligible debts or disputes can explore Private Resolve for individuals. We are not bailiffs or enforcement agents. We do not provide legal advice or begin court or insolvency proceedings without separate written authority and, where required, an appropriately authorised professional.
Recovery and timescales cannot be guaranteed. Disputed, assigned, invoice-financed or insolvent cases require individual assessment.
Have an overdue commercial invoice?
Send a brief outline first. Please do not send bank details, identity documents or sensitive case material through an ordinary enquiry.