Private Resolve — Pre-Legal Dispute Resolution & Negotiation

The individual-client service
from South Coast Collections

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Personal debt recovery & dispute support

Private debt collection
for individuals

Owed money by another person or a business? Private Resolve provides limited pre-legal debt recovery and negotiation support to private individuals.

Every matter is assessed individually. We agree the scope and fees in writing before work begins.

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How we can help

Who is the other party?

Whether the money is owed by a person or a business, we start with what was agreed and the evidence available. If liability or the amount is disputed, the appropriate role may be negotiation support rather than pursuing an agreed debt.

01 / Another individual

Money or a disagreement
with another person

Suitable matters may include:

  • Unpaid personal loans and agreed repayments.
  • Money owed by a friend, family member or another individual.
  • Money owed after a private sale or transaction.
  • Disputes about a loan, repayment, private sale or personal agreement.

We assess what was agreed, whether repayment is accepted or disputed, and whether contact or negotiation is suitable.

Explore personal debt recovery

02 / A business

Money or a disagreement
with a business

Suitable matters may include:

  • Unpaid invoices or other agreed payments owed to you as an individual.
  • Refunds or deposits a business has not returned.
  • Money owed by a sole trader, tradesperson or company.
  • Disputes about a purchase, service, payment, refund or agreement.

Tell us whether the business has agreed it owes the money or disputes your claim, so we can assess the appropriate support.

Explore dispute resolution

A practical way forward

Support with the conversation.

Private Resolve provides negotiation support to the individual who makes the enquiry. Participation by the other party is voluntary.

We do not decide who is right or impose an outcome. We help you explore whether repayment or a practical agreement can be reached before litigation.

Read about pre-legal dispute support →

How it works

Start with the facts.
Agree the next step.

  1. Tell us what has happened

    Explain what the money relates to, who is involved, whether it is disputed and what has already been tried.

  2. We assess suitability

    We consider the evidence, urgency, safety and appropriate role before deciding whether we can help.

  3. Confirm the instruction

    We confirm the scope and fees in writing before any work starts.

Make an enquiry with Private Resolve

Service boundaries

Clear about our role.

Private Resolve offers pre-legal negotiation only. It does not provide legal advice, exercise enforcement powers, or guarantee repayment or settlement.

Contacting Private Resolve does not pause legal or court deadlines. If a deadline is approaching, make that clear when you enquire and seek appropriate legal advice.

Southampton based

Remote first.
Suitable matters across the region.

Based in Southampton, Private Resolve considers suitable matters across Hampshire and Southern England. The service starts remotely; it does not have offices or permanent meeting rooms across the region.

View Private Resolve’s coverage →

Discuss your situation

Tell us what you’re owed.
Or what needs resolving.

Send a brief outline through Private Resolve’s existing enquiry page. Suitability, scope and fees are confirmed before work begins.

Enquire with Private Resolve