Commercial debt collection for Portsmouth businesses
Portsmouth’s port and marine economy connects suppliers, contractors, freight operators and service businesses. An unpaid account may involve a purchasing company, a delivery location and a site contact with different responsibilities. We start by identifying the business that owes the money and the documents supporting the invoice. We handle qualifying unpaid business invoices; we do not collect consumer debts. Our commercial recovery service begins with an assessment of the creditor, debtor, balance and supporting evidence.
Marine supply and contractor invoices
For marine supplies, maintenance or subcontract work, include the purchase order, the agreed scope, delivery or completion records and any approval of variations. Tell us whether the customer disputes the work, is waiting for sign-off or has simply stopped responding. That distinction helps us make a focused first approach rather than repeat a generic payment reminder.
Direct debtor engagement
We contact the debtor business to establish who can authorise payment and what is preventing it. If the account involves several invoices, a reconciled statement helps separate agreed sums from queried items. Any proposed instalments or settlement are referred to you for approval.
Face-to-face recovery where appropriate
For a Portsmouth visit, provide the trading address and any known access restrictions, site hours or reception arrangements. A port, yard or managed site may require an appointment or permission; an address does not give us a right of entry. Attendance is agreed only where lawful, proportionate and useful to the instruction. See our Field Services for standalone attendance. Recovery and timescales cannot be guaranteed.
Local field support for solicitors
A Portsmouth law firm may need contact at a verified trading address, an agreed trading-status check or a factual account of an attempted visit. Set out the purpose of attendance and the information needed so we can confirm the scope and report back without duplicating your legal work. We can also consider service of completed statutory demands under a separate agreed instruction; we do not advise on issuing them.
Outstanding solicitors’ commercial client accounts
Law firms can ask us to assess their own unpaid B2B client accounts for no-win, no-fee recovery under our standard commercial terms. Eligibility depends on the debtor being a business and the supporting retainer, bill and correspondence. This does not extend the service to consumer client debts. The standard 15% success fee applies to money recovered, with no upfront engagement fee; standalone field services, approved travel and third-party costs are separate as set out in our services and fees and terms. Provide a brief non-sensitive outline first so the scope can be assessed.
Local coverage and visit arrangements
Portsmouth, Southsea, Hilsea, Cosham and Port Solent, with nearby Havant and Waterlooville considered as part of the same instruction where appropriate. We operate from our Southampton-area base, not a branch in Portsmouth. Confirm the debtor’s current location and the requested task when enquiring. Visits are subject to suitability, authority, access and agreed availability.
Before you instruct us
Have the invoice, contract or order, due date, balance after credits and payments, evidence of supply and previous contact history ready. Explain any dispute, insolvency concern, assignment or existing legal action at the outset. For a quick starting point, read what information we need for recovery. Please do not submit sensitive case documents through an ordinary enquiry.
What if the invoice names a different company from the trading site?
Send the invoice, contracting details and the site address separately. We assess the identity of the debtor before contacting or visiting a business; a familiar trading name alone is not enough.
Nearby commercial recovery coverage
Discuss a commercial debt in Portsmouth
Tell us the amount outstanding, who owes it and what you have tried. We will assess whether we can help and explain the proposed next step.