What we do
Debt assessment
Review the invoice, contractual documents, delivery evidence and previous correspondence.
Professional contact
Structured contact with the debtor or its representatives to establish a clear route to resolution.
Face-to-face visit
Where appropriate, attend the debtor’s verified business premises within our agreed South Coast service area.
Payment negotiation
Seek payment in full or, with your authority, agree a practical payment arrangement.
Escalation guidance
Provide a clear recommendation where pre-legal recovery does not resolve the matter.
Fees
Engagement fee
£195
Includes the initial review, case setup, commencement of recovery activity and one face-to-face visit to the debtor’s verified business premises within our agreed South Coast service area, where we consider a visit appropriate, lawful and safe.
Success fee
15%
Calculated on money recovered. The £195 engagement fee is deducted from the success fee.
The engagement fee is payable before work starts and is non-refundable once the instruction is accepted and work begins. Additional visits or travel outside the agreed service area will only be arranged with your written approval. Fees are exclusive of VAT where VAT applies. Court, solicitor, tracing, process-server and other external costs are separate and will not be incurred without your written approval.
Suitable matters
- Business-to-business invoices that are due and unpaid
- A clear creditor, debtor and amount owed
- Supporting invoices, terms, contracts or purchase orders
- Evidence that the goods or services were supplied
- Previous correspondence and payment history
What we do not provide
We do not collect consumer debts and we are not bailiffs or enforcement agents. We do not provide legal advice or begin court or insolvency proceedings without separate written authority and, where required, an appropriately authorised professional.
Recovery and timescales cannot be guaranteed. Disputed, assigned, invoice-financed or insolvent cases require individual assessment.
Have an overdue commercial invoice?
Send a brief outline first. Please do not send bank details, identity documents or sensitive case material through an ordinary enquiry.